customerservicezone.com Report : Visit Site


  • Ranking Alexa Global: # 3,150,155

    Server:Apache...

    The main IP address: 69.5.8.120,Your server United States,Orlando ISP:Futurequest Inc.  TLD:com CountryCode:US

    The description :this mega-portal offers a huge array of customer service and customer experience resources to learn from, and we welcome customer service representatives, call center employees, managers and customers...

    This report updates in 25-Jun-2018

Created Date:2004-07-16
Changed Date:2018-06-11

Technical data of the customerservicezone.com


Geo IP provides you such as latitude, longitude and ISP (Internet Service Provider) etc. informations. Our GeoIP service found where is host customerservicezone.com. Currently, hosted in United States and its service provider is Futurequest Inc. .

Latitude: 28.541507720947
Longitude: -81.374137878418
Country: United States (US)
City: Orlando
Region: Florida
ISP: Futurequest Inc.

HTTP Header Analysis


HTTP Header information is a part of HTTP protocol that a user's browser sends to called Apache containing the details of what the browser wants and will accept back from the web server.

Transfer-Encoding:chunked
Keep-Alive:timeout=5, max=100
Server:Apache
Connection:Keep-Alive
Date:Mon, 25 Jun 2018 02:16:39 GMT
Content-Type:text/html

DNS

soa:fred.ns.cloudflare.com. dns.cloudflare.com. 2028101095 10000 2400 604800 3600
ns:fred.ns.cloudflare.com.
kia.ns.cloudflare.com.
ipv4:IP:69.5.8.120
ASN:22915
OWNER:FUTUREQUEST-INC - FutureQuest, Inc., US
Country:US
mx:MX preference = 12801, mail exchanger = mx.futurequest.net.

HtmlToText

customer service zone developing customer service skills for 25 years articles browse all customer service articles by robert bacal by guest contributors the customer service interview series the free curated customer service library technology and customer service technology's failure to improve customer service and the customer experience why machines can't improve customer experience fallacies of customer engagement think twice before trying to improve customer engagement when customer engagement costs you money examples of negative roi for customer engagement guidelines for assessing whether customer service is "good" for your company customer engagement case study - pulling things together radical customer service - uncommon wisdom radical service article index eleven pillars of radical customer service the dumbing down of our understanding of customer behavior myth: customers pay more for better service dealing with angry, difficult customers understanding angry customers: what they want the most common error made with angry customers techniques to defuse difficult and angry customers other service topics just for small business: beating the guys by winning customer experiences how to develop a deep understanding of your customers removing functionality: the case of the missing marriott desks new! the defusing angry customer crossword puzzle shotgun analysis of customers via big data as likely to mislead as help the modern role for customer contact staff: trusted advisors understanding customer psychology/behavior encourage customer complaints and you may increase customer retention (research) more free resources free video training on angry customers the free customer service library your customer service questions answered customer service seminars, consulting, keynotes our books and tools special help: prevent and master angry and difficult customers don't let difficult, angry customers control you. learn to take control, stay cool, and remain professional in the toughest situations . reviewer praise from amazon readers oh my goodness! i can't even remember how i came across this book. i was looking on the internet for something or other. i found it on the website of the author i believe. this book is excellent! everyone needs this whether you are working directly in customer service or not, you need to get this book! it is well worth the $14 i spent on it! this is a book of great value for anyone who deals with other humans... apply the knowledge in the book and find more success with your interpersonal interactions! (c. taylor, 2013 read more reviews here available in print from the following available as instant download at bacal's customer service books ‹ › the customer service portal the customer service zone! the free resource center for learning how to improve the quality of customer interactions compiled and written by trainer, author & consultant robert bacal thank you for visiting and having an interest in the improvement of customer service so that everyone benefits - organizations, customers, management and employees. our goal is to provide the tools, knowledge and understanding to achieve that. one thing to make clear. customer service is a business tool . it serves the company as well as "serving" the customer. as important is that good customer service isn't just "being nice" or "doing the right thing". providing quality customer service and learning the skills reduces stress , saves time , and can return an increased enjoyment of customer service jobs. ps. we want to hear your comments and ideas about our articles, the site, and on any issues related to customer service, no matter if you are a customer, customer service employee, call center manager. contribute and you never know, you might win something! bacal on customer service robert bacal is a noted writer, consultant, and seminar leader on the subject of customer service. he shares his unique view on customer service and customer experience in the: articles section frequently asked question about customer service section never ending customer service interviews section best yet, it's all free. free customer service book excerpts robert has authored three best selling books on customer service. while we'd like you to buy the books, we also offer a wide range of free excerpts from the books, and of course it's no charge. free customer service excerpts are here. perfect phrases for customer service (mcgraw-hill) if it wasn't for the customers i'd really like this job defusing hostile customers workbook for the public sector learn about our customer service seminars we specialize in building skills to deal with the difficult, demanding, angry and hostile customer. all our seminars are custom designed and use actual examples from your workplace. defusing hostile customers seminar for government defusing angry customers for business and non-profits presenting to difficult and hostile groups the best in the world search engine for customer service we got tired of using the general search engines to find customer service material. too much spam and self-promotion, so we created our own. our customer service search engine collects the best, hand picked, human picked sites that offer significant amounts of free material to improve customer service skills . it's what we use for research. the customer service library a labor of love, our customer service library contains over 1,000 articles (and growing) handpicked and content rich. it's all organized by topic, and its often updated. think of it as the best on the web for all customer experience, crm, customer loyalty and service materials. all free, and mostly registration free. go to the customer service library right now. even more there's a lot more. there's book recommendation, a blog, a free video section, and from here you can access all of our other websites on topics such as conflict management, performance management and improvement, strategic planning, communication and leadership. so, here's the bottom line. bookmark this page, and settle in. the best way to find what you are looking for, and learn is to spend some time browsing and reading. about company bacal & associates was founded in 1992. since then robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. he has authored over 20 books on various subjects, many published by mcgraw-hill. about robert bacal about the company about our seminars about our websites privacy policy our related websites building bridges between home and school for educators just for teachers, administrators and school staff angry customer guides and defusing techniques hundreds of tips and techniques for dealing with nasty people. customer service in government a site dedicated to those in the public sector who deal with difficult, angry, frustrated taxpayers. bacal & associates store free and paid guides, books, and documents on business, management and more. we believe training sessions should always be customized to fit your context. our role is to make you self-sufficient and self-sustaining. fees should be reasonable, fair, and flexible to fit different budgets. the only way to further success is to challenge the existing "wisdom" through critical thinking and basing our services and books on a complex reality. get in touch phone: (613) 764-0241 email: [email protected] address: bacal & associates 722 st. isidore rd. casselman ontario canada, k0a 1m0 copyright © 1998 - 2016 bacal & associates. all rights reserved. it is illegal to repost or share content from this site on any other electronic platform that is available to the public. <-- amazoninternationalcode --> <-- end -->

URL analysis for customerservicezone.com


http://customerservicezone.com/art/engagement3.htm
http://customerservicezone.com/faq/index.htm
http://expert.customerservicezone.com/artcs/
http://customerservicezone.com/art/engagement4.htm
http://customerservicezone.com/semgroups.htm
http://customerservicezone.com/faq/
http://customerservicezone.com/art/engagement1.htm
http://customerservicezone.com/radical/index.htm
http://customerservicezone.com/customerserviceinterviews/index.htm
http://customerservicezone.com/myvids/course/
http://customerservicezone.com/puzzle/index.htm
http://customerservicezone.com/art/marriott.htm
http://customerservicezone.com/art/engagement2.htm
http://customerservicezone.com/faq/indexangrycustomers.htm
http://customerservicezone.com/radical/dumbeddown.htm
amazon.co.uk

Whois Information


Whois is a protocol that is access to registering information. You can reach when the website was registered, when it will be expire, what is contact details of the site with the following informations. In a nutshell, it includes these informations;

Domain Name: CUSTOMERSERVICEZONE.COM
Registry Domain ID: 124930869_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.enom.com
Registrar URL: http://www.enom.com
Updated Date: 2018-06-11T02:10:37Z
Creation Date: 2004-07-16T15:16:48Z
Registry Expiry Date: 2019-07-16T15:16:48Z
Registrar: eNom, Inc.
Registrar IANA ID: 48
Registrar Abuse Contact Email:
Registrar Abuse Contact Phone:
Domain Status: ok https://icann.org/epp#ok
Name Server: FRED.NS.CLOUDFLARE.COM
Name Server: KIA.NS.CLOUDFLARE.COM
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2018-06-28T15:35:00Z <<<

For more information on Whois status codes, please visit https://icann.org/epp

NOTICE: The expiration date displayed in this record is the date the
registrar's sponsorship of the domain name registration in the registry is
currently set to expire. This date does not necessarily reflect the expiration
date of the domain name registrant's agreement with the sponsoring
registrar. Users may consult the sponsoring registrar's Whois database to
view the registrar's reported date of expiration for this registration.

TERMS OF USE: You are not authorized to access or query our Whois
database through the use of electronic processes that are high-volume and
automated except as reasonably necessary to register domain names or
modify existing registrations; the Data in VeriSign Global Registry
Services' ("VeriSign") Whois database is provided by VeriSign for
information purposes only, and to assist persons in obtaining information
about or related to a domain name registration record. VeriSign does not
guarantee its accuracy. By submitting a Whois query, you agree to abide
by the following terms of use: You agree that you may use this Data only
for lawful purposes and that under no circumstances will you use this Data
to: (1) allow, enable, or otherwise support the transmission of mass
unsolicited, commercial advertising or solicitations via e-mail, telephone,
or facsimile; or (2) enable high volume, automated, electronic processes
that apply to VeriSign (or its computer systems). The compilation,
repackaging, dissemination or other use of this Data is expressly
prohibited without the prior written consent of VeriSign. You agree not to
use electronic processes that are automated and high-volume to access or
query the Whois database except as reasonably necessary to register
domain names or modify existing registrations. VeriSign reserves the right
to restrict your access to the Whois database in its sole discretion to ensure
operational stability. VeriSign may restrict or terminate your access to the
Whois database for failure to abide by these terms of use. VeriSign
reserves the right to modify these terms at any time.

The Registry database contains ONLY .COM, .NET, .EDU domains and
Registrars.

  REGISTRAR eNom, Inc.

SERVERS

  SERVER com.whois-servers.net

  ARGS domain =customerservicezone.com

  PORT 43

  TYPE domain

DOMAIN

  NAME customerservicezone.com

  CHANGED 2018-06-11

  CREATED 2004-07-16

STATUS
ok https://icann.org/epp#ok

NSERVER

  FRED.NS.CLOUDFLARE.COM 173.245.59.113

  KIA.NS.CLOUDFLARE.COM 173.245.58.179

  REGISTERED yes

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Mistakes


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